Can I talk to someone for personalised advice?

Definitely! As an independent, female-led team of pet lovers, we love helping customers find the right food, treats, or supplements for their furry friends. Use our contact form, email us, or reach out on social — we usually respond within 24 hours. Whether you're unsure about ingredients, dealing with allergies, or need advice on switching to natural pet food, we’re here to help.

What makes your pet food and treats different from supermarket brands?

At The Pets Larder, we carefully select only natural, nutritious, and ethically sourced ingredients. Unlike many mass-market pet foods, our products are free from artificial additives, fillers, and by-products. Our range includes grain-free options, raw treats, and vet-approved supplements — all tested by our own pets first! Plus, we work with small British suppliers who prioritise sustainability and animal welfare. When you shop with us, you're feeding your pet like family, not just filling a bowl.

Is your food suitable for pets with allergies or sensitive stomachs?

Absolutely. We stock a wide range of hypoallergenic, grain-free, and limited-ingredient options for dogs and cats with food sensitivities. You’ll find products that exclude common allergens like wheat, beef, or dairy, and many items contain novel proteins like venison or duck. If your pet struggles with digestion or itching, our "Digestion Support" and "Anxiety & Calming" collections are a great place to start. You can always message us for personalised recommendations too.

Where do you source your products from?

We proudly support small, independent British suppliers who share our values of ethical sourcing and animal wellbeing. Many of our treats are made right here in Cornwall, using local ingredients where possible. We’re committed to offering eco-conscious pet products that are free from nasties — no chemicals, artificial colours, or cheap fillers. We believe good pet food starts with great ingredients, not clever packaging.

How much is shipping and how long does delivery take?

We offer free UK shipping on orders over £59. For orders under that, standard shipping is a flat fee. Most orders are dispatched within 24 hours and delivered in 2–4 working days. If you choose our subscription box, it ships monthly on the same date, with tracking included. All our packaging is eco-friendly too — plastic-free where possible and fully recyclable.